Cast of Characters

In approximate order of appearance, the characters are:

Character

Organisation

Position

Liz

FXXP – ISO Consultancy Firm specializing in security companies.

Liz is Office Manager

Peter

FXXP

ISO 9001, BS7858 Consultant

Stephen Regalado

Lambeth Council

Stephen works in the procurement office.

Geoff

Disk Destruction Competitor

Sales Director

Carol Hustler

Supply London

Consultant

Arthur

Supply London

Consultant

Selim

Office Furniture Company

Compliance Officer

Ray Tricker

ISO9001: 2000 for Small Businesses

Author

Alan Calder

IT Governance – A Manager’s Guide to Data Security and ISO 27001/2

Author

Paul

RPPT – ISO 9001, ISO 14001 & ISO 18001 Consultancy Firm

Consultant

Terry Russell

www.iso9001.co.uk

Consultants

Charlotte

www.globalactionplan.org.uk

Consultant

James

www.globalactionplan.org.uk

Consultant

Winston Oguru

Security Association Ltd

Director

Simonetta

IT Governance

Customer Service

Gwen

CYJJ Consultants –

ISO 9001, ISO 14001 and ISO 27001 Consultants

Consultant

Helga

HWTR Associates – ISO 9001, ISO 14001 and ISO 27001 Consultants

Consultant