So I speak to Peter of FXXP and explain how far I have now got. I say that I am after doing ISO 9001, ISO 14001 and ISO 27001. He says that he can only help with ISO 9001 but he’s sure he can sort it pretty quickly. However, I know that he is assuming on sorting it with a few simple word documents and forms and which will not fit in with the way I want Data Eliminate to run, integrate with an ERP system etc. He tells me to speak to Liz which I do.
Liz says FXXP can help with ISO 9001 and ISO 14001 and not with ISO 27001. She says that if I send her over a spec of exactly what I want then she will get back to me. (Incidentally, she never does get back to me.)
FXXP represent a frustrating start. Then out of the blue I receive an email from Adrian – the guy who sat next to me at the “Lack of Quality” seminar. Adrian says that he knows he was going to email me something but he can’t remember what it was. I can’t remember him saying that he was going to email me anything at all! However, what he ends up sending over looks very useful.
He has been talking to an ISO consultant (RPPT Associates) who specialize in doing ISO 9001, ISO 14001 and ISO 18001. ISO 18001 is the Health and Safety standard. Adrian says that RPPT are reasonably priced at about £350 a days which is an introductory offer. He suggests I give Paul from RPPT a call.
I thank Adrian. He suggests we meet up for a drink next week. I accept.
I immediately phone Paul of RPPT and explain my situationto him . When I say I want hand-holding kind of help he says that he’s really booked up for the next few months but if I send something over in writing then he’ll see what he can do. NB – Adrian didn’t have the impression that he was this busy. So far neither of these ISO consultants have been very forthcoming. I will write to them with details of what I need, but I don’t hold out much hope.
Based on notes from my diary and other records